Yes. During festive seasons and high season (such as Christmas, Easter, etc.), our production volume increases significantly. In these periods of high workflow, the usual production times may undergo changes and be naturally extended.
Communication and Holidays: So that you can organize your work and manage your clients' expectations safely, our team always sends prior communications informing about the order deadlines for these special seasons. We would like to remind you that production business days exclude the days marked on our calendar.
Indicative Deadlines: As the manufacturing of our products involves rigorous and, in many cases, handcrafted processes, the deadlines we stipulate are always indicative forecasts. For this reason, a possible delay resulting from the high seasonal volume is not a reason for order cancellation, claim for compensation, or refund. Still, our daily commitment is to ensure that your project reaches your hands with the maximum quality and in the shortest possible time.