Our Customer Support team is available to help you from Monday to Friday, 09:00 to 12:30 and 14:00 to 18:00 (Portugal Time), through the following channels:
Chat: For a quick response, use the chat available directly on our website.
Email: Send your questions to info@dreambookspro.com (response time up to 48 hours). This is the preferred channel for handling complaints.
WhatsApp: For text messages only, via the number (+351) 965 643 385 (average waiting time of 15 minutes).
Phone: We have dedicated support lines per language (average waiting time of 15 minutes):
- Portuguese: (+351) 255 539 240 or (+351) 962 091 371
- Brazilian Portuguese: (+55) 19-993 175 678
- English: (+351) 965 643 385
- Spanish: (+34) 676 898 980
- French: (+33) 062 870 3859
- German: (+351) 965 643 516
- Italian: (+351) 965 642 302
(Call cost to national/international landline or mobile network, depending on your tariff).
Additional Note: If you need help with your business or want to propose a commercial partnership, you can speak directly with our specialized departments via email at sales@lfmcorporate.com (Sales Representative) or marketing.dreambookspro@lfmcorporate.com (Marketing Department).