Knowleadge Base

Products

• What equipment are the albums printed on?
• How do I know which accessories are compatible with the album I chose?
• What extras are available for the different formats of the different collections?
• What is the paperweight of the sheets?
• What types of paper are available?

Express

• What steps should I follow to place an order?
• What is the recommended browser to access the Express?

Registration

• I already have the registration approval. How should I start sending my files?
• How does the registration approval / disapproval process work?
• I have just registered. What should I do?
• I am a professional photographer. Where can I register?
• Do you work with amateurs?

File preparation and upload

• What is the maximum number of sheets that an album should have?
• What safety margin should the pages have?
• What are the standard sizes?
• What colour profile should I use?
• In what format should I send my files? With what resolution?