Knowleadge Base
Payment and Shipping Conditions
Professional Albums
- How are the albums sent?
- What types of paper are available?
- What is the paperweight of the sheets?
- What extras are available for the different formats of the various collections?
- How do I know which accessories are compatible with the album I chose?
- What equipment are the albums printed on?
Additional Information
- What should I do when I receive my order and notice that it is not in conformity?How can I resolve the situation?
- What is the guarantee of DreambooksPro products?
- To show DreambooksPro products to my clients, do I have a catalogue available?
- How is the production time calculated?
- Where is DreambooksPro located?
- Do you offer discounts on Albums Showcase?
Express
Register
- How can I access the Price List?
- If I need to change my billing information, where should I send it?
- I already have the registration approval. How should I start sending my files?
- How does the registration approval / disapproval process work?
- I have made my registration how long does it take to be reviewed/approved?
- I am a professional photographer. Where can I register?
File preparation and upload
- What color profile do you recommend?
- Pagination measurements per sheet (2 pages)
- Concerning editing, how should I upload the files so that unwanted margins do not appear?
- What is the maximum number of sheets that an album can contain?
- How should the files be numbered so that I can be sure that the order of the files will be respected?
- Can we add files with white margins?