To strictly follow the conservation of your albums, DreambooksPro provides a user manual that follows along with your order inside your album.
If you do not have your manual for any other reason, please follow our instructions:
1º Do not leave your album in humid places. (The ideal humidity is 50% to 60%)
Humidity and temperature variations can damage the album. In case of rippling of the sheets, please consult our FAQ to know the type of rippling and confirm the best action to be taken. Keep the absorption bag (Silica Gel) because it can be helpful in these situations. If your Album is corrugated, put it inside the package together with the absorption bag, isolated in a plastic bag, keep it in a horizontal position in a dry place for 48 hours and the corrugation should disappear.
2º Avoid leaving it in the sun or in very hot places. Never leave your album in a place where the sun shines directly on it. The durability of the album may be reduced, leading to a loss of color not only of the photos, but also of the covering materials. Leaving the album where the temperature is very high (e.g.: inside a car) may cause serious damage.
3º Handle the album with care because it is a handmade product. When handling it, keep your hands clean and dry. Avoid passing your hands through the sheets whenever possible. On fabric covers this care must be doubled.If the sheets meet any liquid, they may stick together and consequently damage them.
4º Always open the album on flat and non-rugged surfaces. Open the album on flat surfaces, never at an angle greater than 180º, to avoid tearing or peeling off the inside of the album. You must make sure that the surface on which you put the album is not rough. Avoid dragging it, as it may damage the coverings or materials.
5º Store it with great care. Keeping the album always closed and in a horizontal position will preserve its quality. If it is stored in a vertical position, the weight of the spine of the album may damage the spine.To clean your album, you can use a dry and soft cloth (e.g., Microfiber).
6º Always transport the album inside its package. The cases / boxes not only make the transport safer, but also protect it from all external aggressions. A fall can not only damage the cover, but also the inside. We emphasize that in case of failure to comply with any of the points presented, possible anomalies will not be able to bind DreambooksPro.
NOTE: In case of failure to comply with any of the items mentioned above, the complaint may not be accepted.